![]() ![]() So I uninstalled all the Thunderbolt and Focusrite software that I could. When I got the Startech adapter today, it initially didn't work. The bad news is that I think I wasted another $82 on the Startech adapter. The good news is that my Clarett 8Pre is now working on my Lenovo P50 laptop running Windows 10 Pro. I have some good news and some bad news to report. or vice versa, connect the adapter with interface after Windows is completely booted and check whether it appear in device manager. like audio interface connected and powered on and running before you turn on the notebook. Also you might try different powering sequences. So different adapter can be certainly worth of try. Without that, no devices were detected at the bus and shown in device manager. So for example, it's known, that Apple adapter has issues with certain PD chips or old versions of NVM firmware (Intel provide update packages only for their own end user products like NUC boxes, so that is on OEM vendor responsibility), also there can be problems with hot-plug.įriend of mine had to swap cheaper Apple for Startech adapter to make external TB peripherals working at some Dell notebook. Finally there is vendor EFI/BIOS code and configuration options there and Intel TB driver running in Windows. Then you have Intel NVM firmware, which is supplied to OEMs and they can incorporate its updates to their packages (some of them do that, some don't). Hardware wise there's one of Alpine Ridge TB controller chips by Intel and additional USB-C PD (Power Delivery) chip by other vendor. Unfortunately there's multiple factors in play and some of them are out of control for audio interface vendor. There can be issue with particular TB3->2 adapter and notebook or motherboard.
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